Privacy and Cookies Policy

This Privacy and Cookies Policy establishes the general conditions under which EXTÉBOIS, whose registered office is located in BRESSUIRE – 79300 FRANCE, responsible for processing data for the purposes of the Privacy and Cookies Policy (hereinafter, jointly "we" or the "controllers"), processes the personal data that you provide to us by using the EXTEBOIS website (hereinafter the "website") or the mobile application, namely the computer application intended to be used on smartphones, tablets or other mobile devices (hereinafter, the "Application") or other applications, software, digital media, storage means or functionalities related to the EXTEBOIS trademark in France (hereinafter jointly, the " Platform ").

By using the Platform, each time you provide us with or we are obliged to access any type of information which, due to the characteristics of those, allows us to identify you, namely potentially and without exhaustiveness: your first name , name, e-mail address, billing or delivery address,
telephone number, type of device (hereinafter, "Personal Data"), whether for navigation purposes, the purchase of our products or use of our services or features, you will be subject to the Privacy and Cookies Policy, the General Conditions of Purchase and Use, as well as the other documents cited herein (hereinafter jointly, the " Terms and Conditions”), which apply at all times and should be reviewed to ensure that you accept them.

1. Collection of Personal Data and purposes of processing

Please note that before using any of our services or features you should read this Privacy and Cookies Policy and the specific section of the Terms and Conditions for the service or feature in question. In each section you will be able to see if there are any specific terms of use, or if there is any specific processing of your Personal Data.

Failure to provide certain mandatory information may prevent your registration as a user or the use of certain features or services available through the Platform.

The user (you) hereby assures that the Personal Data provided is true and accurate, while agreeing to communicate any changes or modifications in this regard. If you provide us with the Personal Data of third parties, you will be responsible for informing them and obtaining their consent to the transfer of such information for the purposes set out in the relevant sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, the data controllers or any third-party because of providing incorrect, inaccurate, or incomplete information on the registration forms shall be the sole responsibility of the user.

The data controllers, as appropriate, will use the Personal Data for the following purposes:

1.1 Manage your registration as a user of the Platform. The Personal Data you provide to us will be used to identify you as a user of the Platform and to give you access to the various products, services and features that may be available to registered users.

1.2 To contact you by email, telephone, SMS, or other equivalent forms of electronic communication, such as app push notifications, etc. regarding updates or information messages on subscribed features, products, or services, including security updates to the Platform, if their installation is necessary or recommended.

1.3 To process and manage your requests made using the customer service contact methods available in relation to the Platform or the shops, showrooms, or any distribution entity, as well as to monitor the quality of our service.

The duration of data processing must be either that provided for by law; or a period of three years from the end of the commercial relationship with the customer or prospect; or until the purpose applicable to a specific data ceases to exist. For example, data relating to your orders will be processed for as long as the controller may need to retain it in accordance with applicable laws, and then deleted once this legitimate purpose ceases to exist.

2. Newsletter subscription (if this feature is implemented on this website)

If you subscribe to our newsletter, we will send you information about our products and services via various media, such as email, any other equivalent electronic means (such as SMS, etc.) and push notifications via the Application or Platform if you have activated these notifications on your viewing devices.

Subscribing to our newsletter may involve the use of Personal Data to personalise communication related to the products and services you access via email, SMS, or any of our other electronic media or those of third parties. We may also provide this information to you via push notifications from the Application or Platform if you have enabled these features on your viewing devices. To improve the service we provide, we hereby inform you that the Personal Data related to your online or in-store purchases, likes and dislikes, may be used by a third-party service for the purposes of analysis, user profiling, marketing research and qualitative surveys, and improving our customer interactions.

In case of newsletter cookies, please refer to the Cookies Policy for more information.

The user is free to give his consent to these marketing purposes. In case of refusal of processing, the user will not be informed of our news.

In case of refusal of data profiling, we would not be able to send the user advertising and/or promotional material and/or the newsletter concerning his/her own needs or preferences. If you are a registered user, you can change your preferences regarding the sending of these commercial messages in the "My Account" section if applicable and if the website offers it.
You can also unsubscribe from our newsletter at any time by following the instructions provided in each of our messages or by contacting us via the information available in our legal notice.

3. Data protection rights

The data controllers undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. In accordance with French law n ° 78-17, dated January 6, 1978 as amended, relating to data processing, files and freedoms, and in accordance with the
provisions of the General Data Protection Regulation (GDPR) of May 25, 2018; you can exercise your rights of access, rectification, cancellation and opposition by sending a letter to the company, indicating the reason for your request.
If you decide to exercise these rights, and if your e-mail address is part of the personal data you have provided, we will ask you to indicate this to us in your request in writing, specifying the e-mail address for which you wish to exercise your rights of access, rectification, cancellation and

4. Others mandatory using of personnal data

To achieve the purposes indicated in this privacy policy, it may be necessary for us to transmit this personal data to third-party companies for logistical, transport and delivery, anti-fraud, statistics, trust, financial, legal purposes, legal or marketing analysis. This transmission of personal data excludes the assignment or sale of personal data for commercial purposes.

For service efficiency purposes, partners and service providers may be based in the United States or other countries or territories outside of the European Economic Area that do not offer the same level of data protection as the one at your location or, where applicable, the one of the European Union.

By accepting this privacy and cookie policy, you expressly authorize us to process and share your personal data with the indicated companies and/or to transfer your personal data to partners and corresponding service providers located outside the European Economic Area. for the purposes described herein.

5. Information about cookies

On this Platform, we use cookies which are small files containing information about your browsing on this platform, for the sole purpose of facilitating your browsing. Please read our Cookie Information to learn more about the cookies we use, their purposes and other important

Information about cookies

What is a cookie?
A cookie is a small text file a website stores on your computer, phone or any other device to collect data about your browsing on that site. Cookies are necessary to facilitate navigation and make it more pleasant. They do not cause any damage on your computer.

Although this policy uses the general term "Cookies" as the main method of storing information used on this website, the browser's "local storage" space is also used for the same purposes as Cookies. All of the information in this section also applies to this “local storage” space.

For what purposes are cookies used on this website?
Cookies are an essential part of how our website works. The main purpose of our cookies is to optimize your browsing experience. For example, they make it possible to remember your preferences if necessary (language, country...) during navigation and during subsequent access.

The data collected through Cookies allows us to improve our site, by making statistics on the numbers and patterns of use, by adapting the site to the interests of each user, by speeding up searches…

We may occasionally, with your prior consent, use cookies, tags or other similar tools to obtain information that allows us to show you, either from our website, or from third party websites or by any other means, targeted ads based on your browsing habits.

What are Cookies not used for on this website?
We do not store in the Cookies we use any sensitive personal information, such as your address, password, credit or debit card details…

Who is using the data stored in the cookies?
The information stored in Cookies from our website is used exclusively by our services, with the exception of cookies hereinafter referred to as "third-party cookies", which are used and managed by external entities in order to provide the services to us we asked them for the purpose of
improving our services and the user's browsing experience. “Third-party cookies” are essentially intended to provide us with access statistics and to guarantee the payment transactions carried out.

How to avoid the use of Cookies on this website?
If you do not wish to use cookies on this site taking into account the above limitations, you must first disable the use of cookies in your browser and then delete the cookies stored on your browser and associated with this website.
You can do this operation at any time.

How to deactivate and prevent the use of Cookies?
You can restrict, block or delete Cookies from this website at any time by modifying the configuration of your browser as indicated below. Since the settings are different from one browser to another, the configuration of Cookies is usually done in the “Preferences” or “Tools” menus. For more information on the configuration of Cookies in your browser, please check the "Help" menu. Please note that we cannot guarantee the proper functioning of the platform in the case of disabling cookies.